Privacy Policy
Last updated: 2026-02-14
1. Introduction
Zinovia Fans ("we", "us", "our") operates the zinovia.ai website and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our platform.
2. Information We Collect
- Account information: Email address, hashed password, display name, and profile details you provide during registration and onboarding.
- Payment information: Billing details are processed directly by our secure payment processor. We store only customer and subscription identifiers — never full card numbers.
- Usage data: Pages visited, features used, device type, browser, IP address, and timestamps — collected automatically for analytics and security.
- Content you create: Posts, messages, media uploads, and profile content you publish on the platform.
3. How We Use Your Information
- Provide and maintain the platform, including account management and content delivery.
- Process payments and manage creator subscriptions.
- Send transactional emails (verification, billing receipts, security alerts).
- Enforce our Terms of Service and prevent fraud or abuse.
- Improve and personalize the platform experience.
4. Data Sharing
We do not sell your personal information. We share data only with:
- Payment processor: Secure payment processing.
- AWS: Infrastructure hosting and email delivery (Amazon SES).
- Law enforcement: When required by applicable law or court order.
5. Data Retention
We retain your account data for as long as your account is active. If you delete your account, we remove personally identifiable information within 30 days, except where retention is required by law (e.g., financial transaction records).
6. Your Rights
You may request access to, correction of, or deletion of your personal data by contacting us at privacy@zinovia.ai. We respond to requests within 30 days.
7. Security
We use industry-standard security measures including TLS encryption in transit, encrypted storage at rest, and role-based access controls. No system is 100% secure; we encourage you to use strong, unique passwords and enable available security features.
8. Cookies
We use essential cookies for authentication and session management. We do not use third-party advertising cookies. Analytics cookies (if any) are anonymized.
9. Changes to This Policy
We may update this policy periodically. Material changes will be posted on this page with a revised "Last updated" date. Continued use of the platform after changes constitutes acceptance.
10. Contact
Questions about this policy? Email privacy@zinovia.ai.